7 Mar, 2023

After over a year of executing their brand-new facility, Animal Aircare are proud to have officially opened their state-of-the-art facility at one of the world’s busiest international airports, London Heathrow.

Having over 25 years of experience specialising in the care of pets travelling by air, we pride ourselves on having rapid and efficient turnaround times, from receiving animals off the aircraft to completing health checks with the utmost care; aiming to reunite owners with their pets as soon as possible. From the domestic house cat travelling on a family holiday to reptiles making their way to a new conservation, our experienced team will handle and take care of animals that come through our doors, 24/7, 365 days a year.

The brand-new facility is equipped with temperature-controlled environments, alongside 48 spacious kennels and 22 catteries as well as isolation rooms for birds and reptiles, providing a safe and secure space for all animals whether they’re travelling inbound or in transit. Our experienced welfare officers will provide 24-hour care keeping owners and agents informed of the animals’ well-being throughout this period with photos and regular communication. The Animal Aircare team understand that having a pet travel by air can be a daunting experience which is why they will liaise with customers as much as possible. 

“Working alongside local agents, couriers and government agencies has been a very positive experience and we are extremely excited to be able to offer a welfare-driven, customer-focused holding facility at Heathrow. We look forward to caring for an array of species in our purpose-built state-of-the-art facility in 2023.” – Jake Holliday, Animal Aircare Heathrow Manager.


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